Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue, and Better Results
from $44.84
Lessons on Patient Satisfaction and Process Improvement: Grand Rounds for Your Practice
from $7.99
Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care (Management Series)
from $3.31
Hospitable Healthcare: Just What the Patient Ordered!
$18.99
from $14.62
More Than a Treatment: How to Create Exceptional Experiences That Increase Patient Satisfaction and Improve Treatment Outcomes
$20.00
from $15.69
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
from $9.99
Transforming Leadership, Improving the Patient Experience: Communication Strategies for Driving Patient Satisfaction
from $58.15
Satisfaction Guaranteed?: A Comprehensive Comparison of Two Nations Health Care Policies and How They Impact Patient Satisfaction
from $19.99
The Best Patient Experience: Helping Physicians Improve Care, Satisfaction, and Scores (ACHE Management)
$63.62
from $54.08
Patients Come Second: Leading Change by Changing the Way You Lead
from $8.99
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